Privacy Policy

Last Updated: August 2026

We at HVAC Pueblo Co are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at hvacpuebloco.com.

1. Who We Are

Our website address is: http://hvacpuebloco.com

We are a local HVAC repair and installation company serving Pueblo, Colorado and surrounding areas.

2. Information We Collect

When You Request Service:

Name, phone number, email address
Service address and location
Type of HVAC system and service needed
Any relevant details about your request

When You Visit Our Website:

IP address and browser information
Pages you visit and how long you stay
Device type and operating system
Referring website

When You Leave Comments or Reviews:

Your name and email address
Comment or review content
IP address for spam detection
Any profile information you provide

Cookies:

We use cookies to remember your preferences and login information
Booking form cookies save your details for convenience (expires after 1 year)
Login cookies last for two days; “Remember Me” persists for two weeks
These cookies contain no sensitive personal data

3. How We Use Your Information

We collect and use your information to:

Schedule and complete your HVAC service requests
Send appointment confirmations and reminders
Provide customer support and follow-up
Improve our website and services
Detect and prevent spam or fraudulent activity
Comply with legal and regulatory requirements

We do not sell or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Spam Detection:
Your comments may be checked through automated spam detection services.

Embedded Content:
Our website may include embedded videos, images, or content from external websites. These providers may collect data about your visit and may use cookies or tracking technology. Review their privacy policies for details.

Password Reset Emails:
If you request a password reset, your IP address will be included in the reset email for security purposes.

5. Media & Images

If you upload images to our site:

Remove location data (EXIF GPS) before uploading to protect your privacy
Understand that any images posted on our site may be downloaded by visitors, including any embedded metadata

6. How Long We Keep Your Data

Service Requests: Retained for business records and compliance (typically 3-7 years)
Comments: Retained indefinitely to manage follow-up comments
User Accounts: Retained while your account is active; you can delete your account anytime
Cookies: Vary by type (1 day to 1 year, depending on function)

7. Your Rights Over Your Data

You have the right to:

Request a copy of all personal data we hold about you
Request deletion of your personal data (subject to legal retention requirements)
Edit or delete your user profile information at any time
Opt out of marketing communications

To exercise these rights, contact us at [your email address].

Note: We may retain certain data for administrative, legal, or security purposes as required by law.

8. Website Security

We take reasonable precautions to protect your information through:

Secure connection protocols (HTTPS)
Limited access to personal data
Regular security monitoring

However, no internet transmission is completely secure. We cannot guarantee absolute security of your data.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:
Email: info@hvacpuebloco.com
City: Pueblo, CO

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website indicates acceptance of the updated policy.