Last Updated: September 2026
Welcome to HVAC Pueblo. These Terms of Use govern your use of our website and services. By using this website or requesting our services, you agree to these terms.
Service Terms
Availability & Scheduling
- Services are available 24/7 for emergencies in Pueblo, CO and surrounding areas.
- Regular service calls are scheduled based on availability.
- Same-day service is subject to current workload and time of request.
- We reserve the right to schedule appointments at times that work for both parties.
Emergency Response
- Emergency service availability does not guarantee immediate response.
- Response times vary based on technician availability and route efficiency.
- Emergency fees may apply for calls outside standard business hours.
Pricing & Payment
Upfront Quotes
- We provide written estimates before beginning work.
- Prices quoted are binding unless additional unforeseen issues arise.
- Any additional work requires your approval before proceeding.
Payment Methods
- We accept cash, check, credit card, and financing options.
- Payment is due upon completion of service.
- Emergency after-hours calls may require payment before service begins.
Warranty & Guarantees
Repair Warranties
- All repairs come with our comprehensive service warranty.
- Warranty covers parts and workmanship for 12 months from service date.
- Warranty does not cover damage from misuse, weather, or acts beyond our control.
Installation Warranties
- All installations include manufacturer warranty plus our installation warranty.
- Installation warranty covers workmanship for 12 months from installation date.
- Manufacturer warranty terms vary by equipment brand.
Cancellation & Rescheduling
Appointment Changes
- Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
- Cancellations within 24 hours may be charged a service call fee.
- Rescheduling is available subject to technician availability.
Customer Responsibilities
- Access to the HVAC system and equipment must be provided.
- Hazards (pets, tripping hazards) should be disclosed in advance.
- Customer is responsible for gas valve shutoffs in emergency situations where directed.
- Payment must be made upon completion of service.
Liability & Disclaimers
Website Disclaimer
- Information on this website is provided “as-is” without warranties.
- We are not liable for any damages resulting from website use.
- HVAC Pueblo is not responsible for third-party links or content.
Service Limitations
- HVAC Pueblo is not liable for damage to property during service unless directly caused by our negligence.
- We are not responsible for system failures unrelated to our work.
- Emergency service does not guarantee system restoration in all cases.
Intellectual Property
All content on hvacpuebloco.com, including text, images, and logos, is the property of HVAC Pueblo or licensed content. Unauthorized use is prohibited.
Governing Law
These Terms of Use are governed by the laws of Colorado. Any disputes shall be resolved in Pueblo County courts.
Changes to Terms
We reserve the right to update these Terms of Use at any time. Changes are effective immediately upon posting. Your continued use of our services constitutes acceptance of updated terms.
Questions About These Terms?
Contact HVAC Pueblo
Pueblo, Colorado
Available 24/7 for service calls
Important Notice: This site is a free service to assist homeowners in connecting with local service contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.